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Listing Details |
Service Department Manager
Price:
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Salary: $60,000 - $65,000 per year
Bolton, Ontario
This is a wonderful opportunity to obtain a position within a large, well-established Bolton Manufacturing company.
This position require travel throughout Canada and the USA. Must have a valid passport. Must have mechanical and electrical experience in machinery. Management/supervisor experience is required.
Responsibilities:
Work hands on in the service department and attend service calls when necessary. Manage people and resources to achieve safe, efficient operations and cost control, while providing technical advice and service to customers and internal departments. Interact with sales and customers on a timely basis to provide courteous and effective service. Ensure quality of workmanship of department meets requirements of the company.
Specifically to:
Direct activities of Service Department technicians. Plan for effective use of department resources and materials. Maintain safety program. Schedule department work and assign duties to personnel. Develop departmental procedures to meet requirements for safety, efficiencies, effectiveness and cost control. Maintain control and organization of shop procedures, equipment and supplies. Review delivery memos and assure accuracy. Maintain records of customer service inquiries and review. Schedule ESA work and maintain working relations with Electrical personnel. Schedule dealer prep work and customer specification work orders. Prepare estimates for machine modifications, rebuild and refurbishing. Review expense accounts. Identify training needs. Identify training programs. Maintain safety policies and procedures. Carry out safety inspections.
Please email resume to: svizzini@is2.ca
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Also listed in:
 JOBS » Sales, Services
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